Privacy Policy –
Tojays Bet Pakistan Data Protection Guide

This Privacy Policy explains how Tojays Bet ("we", "us", "the Platform") collects, processes, stores, and protects the personal data of players who register and use tojaysbet.net. By creating an account on Tojays Bet or using any of our services, you confirm that you have read and understood this Policy and agree to how your data is handled as described here.

Tojays Bet is an online gaming and sports betting platform built for Pakistani players. We take data protection seriously because Pakistani users trust us with real financial information, personal identification details, and payment credentials. That trust is not taken lightly – we use your data only for purposes that are directly necessary to provide you with the Tojays Bet service and comply with applicable legal requirements.

This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, which together form the complete agreement between Tojays Bet and registered players.

2.1 Registration Data

When you create a Tojays Bet account we collect your full name, date of birth, mobile phone number, email address (if provided), and residential address. This information is required to verify your identity, confirm you meet the minimum age requirement of 18, and create your player account.

2.2 Identity Verification Data

Before processing your first withdrawal – and at any point we are required to verify your identity under applicable anti-money laundering standards – Tojays Bet may request a copy of your CNIC (Computerised National Identity Card), proof of address, or other identity documentation. These documents are stored securely and used only for verification purposes.

2.3 Payment and Transaction Data

We collect transaction records including deposit amounts, withdrawal requests, payment method references (such as the last digits of a mobile wallet number), and transaction timestamps. We do not store full card numbers. All card payment data is handled directly by our PCI-DSS certified payment processor.

2.4 Gaming and Betting Activity

Your game history, bet placements, wager amounts, win/loss records, bonus claim history, and session durations are recorded. This data is used for account management, bonus administration, responsible gaming monitoring, and dispute resolution.

2.5 Technical and Usage Data

When you access Tojays Bet we automatically collect certain technical information: your IP address, browser type and version, device type, operating system, referring URLs, pages visited within the platform, and session duration. This data helps us maintain platform performance and security.

2.6 Communications Data

If you contact our support team via live chat or email, we retain records of those conversations. These records allow us to provide consistent support and resolve any disputes that may be referenced in future communications.

Tojays Bet uses the personal data we collect for the following specific purposes:

We do not use your data for any purpose not listed above. Where a new use is identified in the future, we will update this Policy and notify you if that use requires your consent.

Tojays Bet processes your personal data on the following legal grounds depending on the purpose involved:

• Contractual necessity: The majority of data processing at Tojays Bet is necessary to fulfil our contractual obligations to you as a registered player. This includes processing payments, managing your account, settling bets, and delivering the gaming service you signed up for.
• Legal obligation: Certain processing is required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and financial reporting obligations. We cannot waive these requirements regardless of consent.
• Legitimate interests: We process anonymised usage and technical data to improve platform performance and security under the legitimate interest ground. This processing does not override your privacy rights.
• Consent: Where we send promotional communications by email or SMS, this is done only with your explicit consent. You can withdraw this consent at any time by contacting support@tojaysbet.net or updating your communication preferences in account settings.

Tojays Bet does not sell, rent, or trade your personal data to any third party. Data is shared only where it is strictly necessary to deliver the services you use, and only under contractual confidentiality obligations. The following categories of third parties may receive limited personal data:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners receive the payment reference information needed to process your deposit or withdrawal. They operate under their own privacy policies and applicable financial regulation.
• Game content providers: Casino game studios receive an anonymous player identifier and stake/win data to operate game sessions. They do not receive your name, CNIC, or contact details.
• Identity verification services: Where enhanced identity checks are required, a certified verification partner may process your identity documentation. All such partners are bound by confidentiality agreements.
• Fraud and AML monitoring: Our fraud prevention and anti-money laundering compliance systems may share flagged transaction data with relevant regulatory bodies if required by law.
• Analytics providers: Anonymised, aggregated usage data may be shared with analytics platforms to help us understand platform performance. No personally identifiable information is included in these reports.

All financial transactions on Tojays Bet are conducted in Pakistani Rupees (PKR). This matters from a privacy perspective because it means your transaction data stays within domestic payment networks – Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and local card networks – rather than being routed through international currency conversion systems that can involve additional data sharing.

Tojays Bet does not store your full bank account numbers, full card numbers, or mobile wallet PINs at any point. When you make a deposit via Easypaisa or JazzCash, the payment is initiated and authenticated within that provider's app. Tojays Bet receives a transaction confirmation reference and the amount credited. We store that reference and amount – not your wallet credentials.

For bank card payments, Tojays Bet uses a PCI-DSS Level 1 compliant payment gateway. Card data is tokenised at the point of entry and the token alone is stored for future use. The actual card number is never held on Tojays Bet servers.

Tojays Bet uses cookies and similar technologies to make the platform work properly, improve user experience, and understand how players interact with different parts of the site. The following types of cookies are used:

You can manage cookie preferences directly in your browser settings. Instructions for the most common mobile browsers used in Pakistan (Chrome for Android, Safari for iOS) are available by searching "manage cookies" in your browser's help section. Blocking essential cookies will affect your ability to stay logged in to Tojays Bet.

Tojays Bet retains personal data only for as long as it is necessary for the purposes described in this Policy or as required by applicable law. The retention periods we apply are as follows:

When data reaches the end of its retention period, it is securely deleted or anonymised. Anonymised data may be retained indefinitely for statistical purposes without identifying individual players.

As a Tojays Bet player, you have the following rights over your personal data. You can exercise any of these rights by contacting us at support@tojaysbet.net:

Tojays Bet is strictly an adults-only platform. The minimum age to register and use any Tojays Bet service is 18 years. We do not knowingly collect personal data from anyone under the age of 18.

If we discover that a player has provided false information about their age to circumvent this restriction, the account will be immediately closed, any balance will be refunded to the verified payment method where possible, and all data associated with the underage account will be deleted except where retention is required for legal compliance purposes.

Tojays Bet applies multiple layers of security to protect your personal data and financial information. The core security measures we maintain include:

• SSL/TLS encryption: All data transmitted between your device and tojaysbet.net is encrypted using TLS 1.3. The padlock icon in your browser confirms this connection is active during your session.
• Password hashing: Account passwords are hashed using a one-way cryptographic algorithm. Tojays Bet staff cannot read your password, and it is never stored in plain text.
• Two-factor authentication (2FA): Available to all players via account settings. We strongly recommend enabling 2FA, particularly if you use Tojays Bet for high-value transactions.
• Access controls: Access to player data within Tojays Bet is restricted on a need-to-know basis. Staff with no operational reason to access your data cannot do so. All access is logged.
• Regular security reviews: Tojays Bet conducts periodic security assessments of its infrastructure, payment handling, and data storage practices. Identified vulnerabilities are addressed on a priority basis.
• Incident response: In the unlikely event of a data breach that affects your personal data, Tojays Bet will notify affected players within 72 hours of becoming aware of the incident, in line with applicable data breach notification obligations.

While we take every reasonable measure to protect your data, no internet transmission is 100% secure. We encourage you to also take precautions on your own side – using a strong, unique password and enabling 2FA being the two most effective steps you can take.

Tojays Bet may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, legal obligations, or regulatory guidance. When material changes are made, we will notify registered players by email or via an in-platform notification at least 7 days before the updated Policy takes effect.

Non-material changes – such as editorial corrections, clarifications that do not alter your rights, or format updates – may be made without advance notice. The date at the top of this Policy always shows when it was last updated.

Continued use of Tojays Bet after the effective date of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with an updated Policy, you should stop using the platform and request account closure by contacting support.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how Tojays Bet handles your personal information, please reach out through the following channels:

• Email: support@tojaysbet.net (subject: "Privacy Request")
• Live Chat: Available 24/7 inside the platform after you log in

Privacy queries are handled by a dedicated team and we aim to acknowledge all requests within 48 hours. Complex requests involving data access reports or deletion may take up to 30 days to complete fully. We will keep you informed of progress throughout.

If you feel your privacy concern has not been adequately addressed by Tojays Bet, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.